Most frequent questions and and answers

No. Sorry we do not.

We only accept E-transfers currently and orders will only be processed after payment is accepted

No. Sorry, due to the complexity of our website delivery system we can only ship direct-to-door. We only accept payments online via INTERAC e-Transfer, and products sent via the Canadian postal system.

No. Sorry we do not.

All our shipments are shipped via canada post express, they usually arrive between 2-4 days and all have a tracking number so you know when your package will arrive

Please contact our Customer Support team at alchemistedible@gmail.com we can help right away. All Customer Support emails are answered by our team typically within 24 hours. We will do everything in our power to make sure you get what you need and want and will rectify any situation in a timely matter.

Once the order is placed, the next step is to send your payment to us. We keep your order on hold until the payment is received. If no payment is received after 24 hours, then the order is cancelled.

If you have any questions don't hesitate to email us at alchemistedible@gmail.com we'll respond within 24 hours of your inquiry

All our products are vacuumed sealed, and shipped in a unmarked plain box. All orders with a value of $150+ are automatically upgraded to our ‘Signature Required’ shipping option at no extra charge.

All orders and payments received by 9 AM PST will be shipped by the end of the same business day. If your order is after 9 AM PST, your order will be shipped the following business day. If you order during the weekend, your order will likely be confirmed prior to, or on Monday. Once confirmed, you will receive shipping confirmation and your tracking number by the end of the same business day.